• Plans, prioritizes, conducts, and provides a full range of risk evaluation and consulting services for business meeting department service level agreements with limited supervision. • Utilizes experience and knowledge to create strong agency/customer relationships and markets, communicates and consults with agents and customers. • Conducts extensive research, collects, evaluates, and analyzes data to quantify and qualify level of risk, understand operation, and prioritize recommendations for risk improvement. • Collaborates with underwriting to effectively use department resources that provide operational and risk insight. • Conducts consultation with the customer to understand operations, complete risk assessment, and prioritize opportunities to manage risks. • Maintains advanced knowledge to industry best practices, codes/standards, technology, and legislative issues.