• Conduct literature reviews, data gathering, and background research relevant to program goals and priorities. • Design and implement research methodologies, including surveys, interviews, and data analysis plans. • Collect, clean, and organize data from multiple sources such as databases, surveys, and external reports. • Analyze both quantitative and qualitative data using appropriate statistical or analytical tools. • Synthesize findings and prepare detailed reports, presentations, and visualizations for diverse audiences. • Provide actionable recommendations based on research results to support program initiatives, process improvements, and strategic decisions. • Ensure research activities and reports comply with SSA, privacy, confidentiality, and ethical standards. • Collaborate with internal teams, program managers, and external stakeholders to define research objectives and deliverables. • Maintain comprehensive documentation of methodologies, findings, and supporting data for audit and future reference. • Stay informed about industry research trends, emerging methodologies, and best practices.