• Facilitate student learning by supporting academic content and by promoting and modeling the use of appropriate study and learning skills. • Integrate effective learning strategies into facilitation, encouraging independent and successful learners. • Support students through a variety of modalities including 1:1 and 1:many live sessions, and the building of asynchronous learning resources, such as skills videos. • Maintain an assigned weekly appointment schedule year-round. • Build, revise, and facilitate group video conferencing sessions to support learning and skill building in high-need content areas at the undergraduate and graduate levels. • Build resources for SNHU's Academic Resource Center based on student demand in a skill area, using accessibility and SNHU brand awareness. • Engage in prescheduled 1:1 video and conferences, as needed, with undergraduate and graduate students to support the growth of transferable academic and content-related skills and foster student success. • Positively impact retention and success of online students by providing exceptional student support and fostering engaging learning experiences. • Maintain confidentiality of all student records and information shared. • Conduct your work shifts in a dedicated, quiet environment with reliable internet access. • Perform other duties as assigned.