Bricks and mortar transformation at your fingertips.

Senior Platform Engineer

Platform EngineerPlatform EngineerFull TimeRemoteTeam 11-50H1B No SponsorCompany Site LinkedIn

Location

California

Posted

151 days ago

Salary

$140K - $230K / year

Bachelor DegreeEnglishAWSDNSIo TLinuxPythonShell ScriptingTcp/ipTerraformGo

Job Description

• Collaborate closely with Engineering, Product and Operations teams to support and improve the management of our device and smart speaker fleet installed on client networks. • Support our Operations team with deep technical troubleshooting and expertise, collaborating with customer IT/Network stakeholders as required. • Investigate and collaborate on technical & configuration issues on customer networks such as firewall configurations, routing and DNS. • Contribute to the design and implementation of fleet management tools used to build and deploy our software across our fleet, including observability and alerting tools. • Be a subject matter expert to help design systems which deliver a high quality in store experience, while allowing engineers to work in a fast, safe environment. • Participate in discussions with QSIC teams to ensure that our entire product is designed to take into account the complexity of the in store environment when managing a fleet of distributed devices at scale. • Stay updated on industry trends, market dynamics, and best practices in engineering. • Continuously seek opportunities for team process improvement and innovation.

Job Requirements

Experience in Software Engineering, Network Engineering, DevOps or System Administration.
Experience working with IOT devices.
Worked in or alongside Operations, DevOps, or Technical Support teams.
Experience in software development, such as web or mobile application development, as distinct from infrastructure scripting or automation.
Technical fluency in:
Linux fundamentals, including managing services and using key command line tools.
TCP/IP Networking fundamentals, including familiarity with hardware and configuration, and what to expect from enterprise networks.
Command line diagnostics and low level system and networking tools such as tcpdump and arp.
Basic shell scripting with Bash or similar.
Golang and/or Python.
Managing CI/CD pipelines, ideally with Buildkite and/or Github Actions.
Familiarity with AWS, in particular services such as S3, Route53, and Cloudfront.
Experience with observability and monitoring tools - we use Datadog, but you may be familiar with another similar tool.
Experience with Infrastructure-as-Code tools - we use Terraform, but you may be familiar with something similar.
Experience collaborating with cross-functional teams and enterprise customers.
Demonstrated ability to work with technical and non-technical stakeholders to translate and build alignment.
A high level of autonomy and self-reliance, able to manage multiple streams of work.
Experience working effectively with stakeholders in a remote-first organisation that crosses timezones and cultures.
Bonus points if you:
Have experience with system administration or network engineering roles. You may have a networking vendor certification or similar (CCNA/CCNP, AWS, etc).
Have worked on:
physical hardware deployed on-prem or within data centres.
technical account management teams, such as Solutions, Technical Sales, or similar teams.
high-throughput or complex data applications such as video or voice.
hardware projects, such as electronics or embedded systems.
Have a strong interest in music!