Tala
The mobile app revolutionizing financial services, globally.
VP Product – Lending & Retention
Location
United States
Posted
152 days ago
Salary
$230K - $300K / year
15 yrs expEnglish
Job Description
• Define Product Vision & Strategy
• Develop and communicate a bold product roadmap for lending and retention aligned with Tala’s mission and growth objectives.
• Balance innovation with portfolio health, risk, and regulatory compliance.
• Partner closely with Finance & Capital Markets to ensure sustainable and diversified funding
• Translate portfolio and product performance into narratives that resonate with investors and regulators
• Anticipate and influence macroeconomic and regulatory shifts that impact capital and credit supply
• Lead product strategy across the entire lending journey and customer conversion funnel – acquisition, underwriting, disbursement, repayment, and re-engagement.
• Design retention initiatives that drive repeat usage, loyalty, and lifetime value.
• Lead, mentor, and grow a world-class product team focused on lending, and retention.
• Foster a culture of impact, innovation, and accountability.
• Identify optimization opportunities to enhance our repayments rates ratio
• Leverage 3rd party best practices and partners to significantly drive recoveries financially
• Build a product strategy that drives global lending performance while tailoring execution for local customer, cultural, and regulatory contexts
• Collaborate closely with GMs and market teams to ensure product decisions resonate locally while supporting the enterprise portfolio.
• Establish KPIs for lending product performance, including portfolio quality, customer engagement, and unit economics.
• Leverage data, experimentation, and customer insights to continuously optimize.
• Partner with risk, operations, finance and marketing to ensure lending products deliver strong financial and social outcomes.
• Collaborate with design and engineering to create seamless, mobile-first experiences.
• Stay ahead of fintech, credit, and retention best practices globally.
• Identify opportunities to introduce new credit features, loyalty programs, or adjacent financial products.
Job Requirements
- 15+ years of product leadership experience, ideally in fintech, lending, digital banking, or consumer financial services
- Proven track record of scaling lending or retention products in high-growth environments
- Strong understanding of credit dynamics, risk management, and unit economics
- Customer-obsessed with deep empathy for underserved populations and emerging markets
- Experienced leading global, cross-functional teams across product, engineering, and operations
- Analytical and data-driven, with expertise in experimentation, A/B testing, and customer insights
- Strategic thinker who can operate at both vision and execution levels
- Excellent communicator and influencer across executive teams, investors, and regulators
- Champion of diversity, inclusion, and building mission-driven cultures
Related Guides
Related Categories
Related Job Pages
More Vice President Jobs
Vice President152 days ago
Full TimeRemoteTeam 10,001+Since 1956H1B Sponsor
West Coast Regional Medical Officer at PPD Biotech focusing on client engagement
Vice President, Provider Network
GravieWe partner with brokers across the nation to improve the way people purchase and access healthcare.
Vice President153 days ago
Full TimeRemoteTeam 51-200H1B No Sponsor
Vice President leading provider network strategy at Gravie
Vice President, Development
Echoing GreenWe find the world’s best emerging social change leaders first and set them on the path to lifelong impact.
Vice President157 days ago
Full TimeRemoteTeam 11-50Since 1992H1B No Sponsor
Vice President, Development responsible for scaling fundraising strategy at Echoing Green
Vice President157 days ago
Full TimeRemoteTeam 1,001-5,000Since 2012H1B Sponsor
Lead Treasury functions at Affirm ensuring cash and risk management