• Ensure accurate and timely setup of client accounts for implementations and direct billing. • Coordinate and support the setup of new clients (payers and employers), ensuring onboarding processes are completed accurately and on time. • Maintain clear and organized documentation for all onboarding activities and account changes. • Help maintain the Price Book, ensuring all pricing is current and correctly reflected in the billing platform. • Support the billing testing process by tracking test claims and verifying payer setup to ensure accuracy and completeness. • Own the direct invoicing process, ensuring invoices are generated and delivered accurately and on time. • Respond to internal and external billing inquiries, communicating clearly to keep stakeholders informed of progress and resolution.