Towne Park
We’re a leading hospitality solutions provider proudly serving premier hotels and healthcare systems nationwide.
District Manager
Location
Texas
Posted
28 days ago
Salary
$130K - $140K / year
Bachelor Degree7 yrs expEnglish
Job Description
• Directly oversees a specific Towne Park district and is responsible for district performance for financial, guest satisfaction, client satisfaction and business development objectives
• Works closely with the Vice President of Operations/Regional Director to ensure that corporate initiatives and Towne Park cultural perspectives are incorporated within the district’s operations
• Directs the activities and effectiveness of Account Managers and other district support to meet company and client objectives
• Assigns and trains managers in all aspects of their responsibilities to properly run a contract site in accordance with contractual obligations, legal obligations and the policies of Towne Park
• Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance within the district
• Assesses work processes regularly to ensure functionality and efficiency
• Conducts weekly district staff meetings and other meetings as needed
• Ensures that all Account Managers meet deadlines for forecasting and reporting the proper information to corporate accounting for closing each month’s business accurately
• Works closely with managers to help them understand how to improve the performance of their sites
• Collaborates with the Sales department to identify, pursue, and secure business development opportunities
• Maintains regular contact with Account Managers to determine their progress in meeting the essential goals and objectives of staffing and scheduling at their sites
• Meets regularly with the Manager of Talent Operations to analyze labor trends and staffing levels to accurately forecast staffing needs
• Partners with Talent Team in the administration of the district’s recruitment initiatives
• Participates in the recruitment and development of management talent to support growth and succession planning within the district and throughout the company
Job Requirements
- Bachelor’s degree from a four-year college or university
- Minimum of seven (7) years of related experience and/or training; OR Equivalent combination of education and/or experience
- Knowledge of general business practices including accounting, human resources and client relations
- Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working under pressure to meet deadlines
- Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word, PowerPoint and Outlook) and various technology applications
- Written and verbal communication skills to effectively address all levels within the organization
- Ability to exercise considerable judgment and discretion in dealing with matters of significance for the company
- Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures
- Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications
- Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails.
Benefits
- Employees are eligible to enroll in medical, dental, and vision insurance
- Accident insurance
- Critical illness insurance
- Hospital indemnity insurance
- Telemedicine benefits
- Company-paid basic life and AD&D insurance
- Short-term and long-term disability
- Enrollment in the company’s 401k retirement savings plan
- Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year
- 6 paid holidays throughout the calendar year
- Employees accrue up to a maximum of 4 paid floating holidays per calendar year
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