Samsara
Pioneer of the Connected Operations Cloud
Implementation Consultant
Implementation SpecialistCustomer SuccessFull TimeRemoteTeam 1,001-5,000Since 2015H1B SponsorCompany SiteLinkedIn
Location
Alaska + 11 moreAll locations: Alaska, California, Colorado, Connecticut, Illinois, New Jersey, New York, Maryland, Massachusetts, Rhode Island, Texas, Washington
Posted
24 days ago
Salary
$101.4K - $136.4K / year
Bachelor Degree6 yrs expEnglishIo T
Job Description
• Ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform
• Manage the deployment of Samsara technology to large-scale customers
• Create launch plans and a roadmap to increase product usage
• Track implementation progress, participation, product adoption, and account health
• Run training sessions, demonstrate Samsara’s technology, and work through challenges
• Juggle multiple customer engagements in parallel and work cross-functionally
• Serve as a mentor to the wider Customer Success and Support teams
• Champion, role model, and embed Samsara’s cultural principles
Job Requirements
- 6+ years of experience in a senior Customer Success, account management, or strategic consulting role
- Enterprise SaaS experience preferred
- Strong priority management and high emotional intelligence
- Experience supporting or working with technical products
- Solutions-oriented with strong problem solving skills
- Excellent consultative skills with experience in end to end system implementations
- Proven track record of building trust and communicating effectively with a wide variety of stakeholders
- Passion for going above and beyond the call of duty
- Bachelor's degree from a 4-year institution
Benefits
- Full time employees receive a competitive total compensation package
- Employee-led remote and flexible working
- Health benefits
- Much, much more.
