• Act as a trusted advisor to prospective and existing clients, understanding their digital banking needs and challenges. • Represent our Digital Banking Platform throughout the sales process by preparing and delivering effective demonstrations, presentations and technical workshops reflective of client and prospect strategic goals and key business drivers for Digital Banking as it relates to the retail and business experience. • Understand our Digital Banking Platform strategic direction and roadmap; present current and future functionality tied to business value; and communicate updates to the Sales and Digital Strategy Management teams. • Work closely with the sales team to provide pre-sales technical expertise, including responding to RFPs/RFIs and conducting solution assessments. • Collaborate with product management and development teams to relay customer feedback and influence future product enhancements. • Assist in the implementation process by ensuring the proposed solutions align with client expectations and technical requirements. • Develop and maintain strong relationships with key stakeholders at financial institutions. • Stay up to date on digital banking trends, regulatory requirements, and emerging technologies to provide thought leadership. • Maintain Subject Matter Expertise (SME) specific to Business Banking, Payments, and back-office processes. • Provide answers to questions about our Digital Banking Platform and strategy as they are presented by prospects, clients, and internal team members via a portal. • Create and maintain up-to-date resources for others with the organization. • Convey customer and prospect feedback specific to the Business Banking and Payments solutions, amongst other solutions, to the broader team through proactive and ongoing communication. • Be an advocate within the field to articulate the Platform’s strategic direction and priorities to deliver an outstanding financial institution and end user experience.