• Lead, coordinate, and monitor day-to-day LTC data entry operations to ensure efficiency and accuracy. • Enter, verify, and maintain sensitive LTC data in accordance with HIPAA and company policies. • Review and validate data for completeness, accuracy, and compliance before submission. • Provide training, mentorship, and technical guidance to data entry staff. • Develop and implement process improvements to increase data accuracy and workflow efficiency. • Generate and analyze daily/weekly reports on data entry metrics, identifying trends or issues. • Communicate regularly with internal departments (billing, claims, compliance, etc.) to ensure data integrity. • Manage workload assignments and prioritize tasks based on business needs and deadlines. • Troubleshoot data discrepancies or system issues in collaboration with IT and management. • Maintain confidentiality of all LTC client and facility information.