Call Team Six: Special Ops for Car Dealers
The most effective dealership BDC resource at producing higher ROI.
Automotive Business Development Representative
Business Development RepBusiness Development RepFull TimeRemoteTeam 11-50Since 2021H1B No SponsorCompany SiteLinkedIn
Location
Alabama + 45 moreAll locations: Alabama, Alaska, Arizona, California, Colorado, Connecticut, Florida, Hawaii, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Posted
132 days ago
Salary
$15 - $18 / hour
High SchoolExperience acceptedEnglish
Job Description
• Receive inbound calls and place outbound calls
• Identify the reason for the customer’s call, collect relevant information, and provide solutions
• Refer to premade scripts for a variety of customer service topics
• Use best practices in customer service techniques to develop rapport and build relationships with customers
• Document all customer interactions in various dealership CRM's
• Attend trainings to maintain up-to-date skills and knowledge
• Appointment scheduling
• Lead Follow-Up
Job Requirements
- High school diploma/GED
- Previous experience as a Automotive Business Development Representative or in a similar role is preferred
- Excellent phone and verbal communication skills
- Understanding of active listening techniques
- Familiarity with Customer Relationship Management (CRM) programs
- Ability to work well under pressure
- Highly organized with the ability to prioritize projects and manage time effectively
- Bilingual preferred, but not mandatory
Benefits
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
