• Accept inbound customer calls, leads, and return customer messages within 24 hours • Prepare/approve and send job proposals and follow up for scheduling after deposit is received • Manage daily scheduling of Home Techs • Schedule home onsite visits for complicated proposals • Communicate with customers with scheduling and job updates • Update social media and company website with referral statements and job photos • Call back completed jobs for service update and referrals • Close out the job in all operational/accounting systems • Send out automated invoice after completion • Maintain close contact with Owner General Manager, Service Techs, and the Customer