• Manage and service a portfolio of commercial lines insurance accounts. • Build and maintain strong relationships with clients. • Oversee the processing of renewals, endorsements. • Assist clients with claims processing. • Work closely with underwriters, brokers, and other team members. • Address and resolve client inquiries and issues promptly. • Support the sales team in identifying new business opportunities. • Maintain accurate and up-to-date records of all client interactions. • Stay informed about market trends and industry developments.