Luminovo

The electronics supply chain platform

Customer Success Manager – d/f/m

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 51-200Since 2017H1B No SponsorCompany SiteLinkedIn

Location

Texas

Posted

137 days ago

Salary

$102.7K - $148.4K / year

EnglishSpanish

Job Description

• Proactively manage customer portfolio for maximum value • Facilitate seamless onboarding experiences for new customers • Collect and share insights to understand user needs • Assist product and engineering teams with software testing • Negotiate contract renewals and drive customer growth • Enhance productivity using modern tools and technology

Job Requirements

  • Passionate about Customer Success and B2B SaaS
  • Experience in managing customer portfolios
  • Fluency in English and Spanish; French is a plus
  • Familiarity with the electronics supply chain industry is advantageous
  • Technical knowledge to assist in software testing and feedback

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible working hours
  • Paid time off
  • Professional development opportunities
  • Childcare cost contributions
  • Virtual stock option packages

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