Principal Engineer
Full-stack EngineerSoftware EngineerFull TimeRemoteTeam 5,001-10,000Since 1998H1B No SponsorCompany SiteLinkedIn
Location
United States
Posted
133 days ago
Salary
$130.3K - $195.5K / year
Bachelor Degree7 yrs expEnglishCloudGoogle Cloud Platform
Job Description
• Lead the analysis, design, and development of enterprise-grade conversational AI solutions.
• Define vision, roadmap, and architecture for enterprise-scale conversational AI.
• Lead end-to-end design and implementation of virtual agents: flows, pages, intents, entities, parameters, state handlers, and fulfillment.
• Own code quality, documentation, CI/CD, automated testing, and Level-3 support.
• Analyze conversation logs and NLU metrics for optimization.
• Lead and mentor onshore/offshore engineers; coach on best practices.
Job Requirements
- 7+ years software development, systems implementation, and integrations.
- 5+ years with cloud technologies/infrastructure (GCP strongly preferred).
- 5+ years’ hands-on experience in conversational AI with deep expertise in Dialogflow CX.
- Proven experience leading multi-year modernization projects (chatbot experience preferred).
- Experience with REST APIs, webhooks, and integrating external systems; delivery across multiple methodologies (Agile/iterative/waterfall).
- Experience leading geographically dispersed teams preferred.
Benefits
- medical, dental, vision, life and disability plans
- well-being incentives
- parental leave
- paid time off
- certain paid holidays
- tax saving accounts (FSA, HSA)
- 401(k) retirement benefit
- Employee Stock Purchase Plan
- tuition assistance
- entertainment and retail discounts
- overtime pay for non-exempt employees
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