Delivering next generation customer experience

Project Manager

Project ManagerProject ManagerFull TimeRemoteTeam 11-50Since 2004H1B SponsorCompany Site LinkedIn

Location

United States

Posted

128 days ago

Salary

$125K - $185K / year

Bachelor Degree10 yrs expExperience acceptedEnglishService Now

Job Description

• Serve as the primary point of contact and provide overall supervision and direction for all Contractor personnel assigned to the contract. • Responsible for the quality and efficiency of the work performed under the contract, including technical issues and business processes.

Job Requirements

Currently holds or is able to obtain a Secret security clearance
Demonstrated knowledge and experience with ServiceNow, including certifications.
Ability to lead, inspire, and motivate project teams and to foster teamwork in engagements similar in size and scope to this requirement.
Ability to plan projects and associated activities, develop estimates and schedules, identify project risks, measure progress, allocate and manage resources, make timely corrective actions, and deliver products and services on schedule.
Ability to conceptualize customer needs, forecast potential problems, and prepare specific implementation strategies, which includes identifying, clarifying, and documenting project requirements
Experience in directing and controlling activities for an organization, having overall responsibility for financial management, methods, and staffing to ensure that technical requirements are met.
Experience in transforming the needs, obstacles, and visions of stakeholders into viable solutions.
Experience in producing measurable results cultivated by industry evolution, academic improvements, and government modernization efforts
Experience utilizing innovation design concepts, rapid design model(s), iterative design thinking, Lean Agile and SAFe Extreme Prototyping methods.
Experience with interactions involving negotiations and interfacing with senior management.
Experience in applying in an operational environment the principles of the nine primary knowledge areas and the five process groups defined by the Project Management Body of Knowledge.
Thorough knowledge of quality management principles including monitoring process performance, particularly in the areas of compliance, measurements, and metrics
A bachelor’s degree in business administration, Computer or Information Systems, Computer Science, or related field or technical discipline is desired; proven experience may be considered as an acceptable substitute.
Candidate must have 10+ years’ experience managing complex projects, including those that support investment management, process improvement, configuration management, privacy and compliance, and quality management tasks.
Experience with DEA's current IT Financial Management (ITFM) tool, TMB for ServiceNow.