• Conduct sales interviews with potential clients and meet personal sales targets • Adhere to When We First’s policies, procedures, training guidelines, scripts, mission, vision, and values • Communicate with customers via phone, email, or text for sales inquiries or customer service escalations, ensuring quality assurance • Manage and update client profiles in Salesforce, Segment, and the in-app system • Monitor sales calls and log all client interactions, ensuring seamless CRM updates • Maintain a portfolio of matchmaking clients, conducting weekly check-ins and facilitating coaching sessions as needed • Match clients based on compatibility, relationship goals, and preferences • Ensure that client profiles and activity are kept up-to-date and accurate in the CRM • Coordinate dates for clients, making reservations and communicating details to each party • Track date schedules and ensure timely follow-up with clients and matches • Upgrade or renew matchmaking clients as appropriate to meet client's goals and needs • Embrace an all-hands-on-deck approach during the launch phase, assisting with various tasks as needed