Thermo Fisher Scientific
The World Leader In Serving Science
Field Service Engineer – IOMS/GIRMS
Location
Illinois + 3 moreAll locations: Illinois, Iowa, Missouri, Tennessee
Posted
30 days ago
Salary
$40 - $60 / hour
Postgraduate Degree5 yrs expExperience acceptedEnglish
Job Description
• Provide expert installation, maintenance, and repair services for sophisticated analytical and microscopy equipment (IOMS, GIRMS)
• Deliver outstanding technical support while building strong relationships with customers across research institutions, universities, and industrial facilities
• Resolve complex issues, conduct preventive maintenance, and train users to ensure optimal system performance
• Work with advanced technology and contribute to critical scientific research and innovation
Job Requirements
- Advanced degree plus 3+ years of experience, or bachelor's degree plus 5+ years of experience installing, troubleshooting, repairing and calibrating sophisticated analytical instruments, e.g. IOMS, GIRMS
- Preferred Fields of Study: Electronics, Physics, Engineering, Computer Science, Chemistry or related technical field
- Ongoing technical training and certifications required
- Demonstrated expertise with ultra-high vacuum systems, high voltage electronics, and complex electro-mechanical systems
- Strong diagnostic and problem-solving abilities for hardware and software issues
- Excellent interpersonal communication skills and proven ability to build positive customer relationships
- Professional working proficiency in English; additional languages beneficial
- Ability to read and interpret technical documentation, schematics, and engineering drawings
- Proficiency with Windows operating systems, networking, and standard business software
- Valid driver's license and ability to travel
- Physical ability to lift up to 50 lbs and work in laboratory environments
- Experience mentoring and training others preferred
- Ability to work independently while maintaining strong team collaboration
- Availability to respond to urgent customer needs
- Must follow all safety protocols and be able to work in cleanroom environments when required
Benefits
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
