Resource Innovations
A women-led clean energy solutions company, ranked #10 in the energy category on the 2022 Inc. 5000 list.
Associate Program Manager
Location
Kansas + 1 moreAll locations: Kansas, Missouri
Posted
129 days ago
Salary
$90K - $105K / year
Bachelor Degree5 yrs expExperience acceptedEnglish
Job Description
• Supports the program call center in correctly routing customer inquiries and managing customer escalations.
• Develops and maintains budget tracking spreadsheets
• Creates templates and processes for monthly, quarterly, annual and ad hoc program and budget updates/reports
• Manages invoicing from subcontractors, assisting consultants with submitting them for payment, and tracking subcontractor budgets relative to funding
• Oversees invoicing/billing and tracks program budgets
• Develops and maintains accurate and timely reporting
• Innovates new processes for key strategic development initiatives, including participation pathways for non-traditional Demand Response customers
• Creates and collaborates on procedural documentation in support of the Program Manager
• Ensures data accuracy and integrity in all internal and external reports
• Generates operational efficiency initiatives to smooth workflows and optimize customer, contractor and client experiences
• Develops program dashboards and client reference materials to collaborate on strategic initiatives
• Other duties as assigned.
Job Requirements
- 5+ years’ experience in project management, finance management, data analytics, accounting, or other business operations functions
- Self-motivated and highly organized, with the ability to prioritize tasks and manage multiple responsibilities effectively.
- Process-oriented with a focus on streamlining workflows and improving efficiency.
- Results-driven and able to collaborate across all levels of an organization to deliver on commitments and meet objectives.
- Independent worker capable of taking ownership of assigned tasks, proposing solutions, and suggesting improvements to existing processes related to reporting, tracking, and analysis.
- Able to meet deadlines while adapting to shifting priorities and evolving business needs.
- Strong Microsoft Office skills including strong Microsoft Excel skills including the ability to create pivot tables, write formulas, and create well-formatted charts and tables.
- Experience with proprietary CRM systems and reporting and visualization software
- Experience developing spreadsheets and systems for tracking and/or analyzing financial performance or other operational activities.
- A strong desire to continue improving skills including the ability to quickly study to learn and improve software skills and knowledge
- Good communication skills both written and verbal
- Interest in sustainability and passionate about making a meaningful impact on the environment.
Benefits
- Competitive salaries based on skills, experience and qualifications
- Discretionary annual bonus
- Three weeks of paid vacation per year
- Paid holidays
- 401(k)-retirement plan with employer matching
- Health, dental and vision insurance
- Other supplemental benefits
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