• Responsible for achieving the territory sales goals by selling Madix products and services • Coordinate service and increasing sales to existing customers and developing new accounts • Develop ethical and professional relationships with all associates, customers, distributors, representatives, and installers at all times • Always Adhere to the Employee Handbook and Madix policies • Prevent customer attrition by becoming a trusted advisor to customers and business partners • Review technical information and quotations based on the customer’s requirements • Review quotations with the customers and obtain their approval to place the order • Work diligently with customers and internal departments to resolve complaints and problems • Develop and mentor independent representatives and distributors within the territory • Instruct customers on the proper use and maintenance of the products • Assist from time to time with the installation and presentation of products at the customer’s location • Work with customers on store layouts while promoting the use of Madix products