• Identify, pursue, and close new business opportunities for Amazon Connect and AWS CX solutions in target industries such as finance, healthcare, retail, and public sector. • Work with internal solution engineers and AWS partner teams to develop customized proposals, demos, and presentations tailored to client needs. • Build and manage a strong pipeline of enterprise clients, maintaining accurate forecasting and reporting through the CRM system. • Conduct discovery sessions with customers to understand their contact center and CX challenges, and align them with AWS-based solutions. • Negotiate contracts, manage proposals, and oversee deal closures in collaboration with technical and delivery teams. • Develop go-to-market strategies, campaigns, and sales collateral in partnership with marketing and AWS. • Maintain relationships with key stakeholders across AWS, clients, and technology partners to expand sales reach and joint engagement opportunities.