Senior MS Engineer

EngineerEngineerFull TimeRemoteTeam 501-1,000Since 1996H1B No SponsorCompany Site LinkedIn

Location

Iowa

Posted

29 days ago

Salary

Not specified

EnglishFirewallsUnity

Job Description

• The Level 2 Engineer provides intermediate technical support in a professional manner. • Responsible for provisioning, deployment, and ongoing operations and maintenance of all managed network services. • Work the networking ticket queue and directly support customer escalations. • Provide client consultation: perform analyses of customer security needs and recommend, design, and implement secure server and network environments. • Provide technology support: install, maintain, upgrade, and troubleshoot servers, networks, firewalls, VPNs, and other security products.

Job Requirements

Advanced understanding in network design.
Strong communication skills.
Ability to convey technical requirements and concepts to technical and non-technical clients.
Excellent written and oral communications, problem solving and process management skills.
Ability to work well within a team environment in a matrixed organization.
Must have good knowledge in Cisco routers and Switches.
Good to have knowledge in Aruba Switches.
Must have Knowledge in Firewalls - Palo Alto/Cisco ASA/Cisco firepower/Juniper SRX/Fortinet.
Must have good knowledge in Call Manager, Cisco Unity Connection and Cisco IM&P.
Basic understanding in SIP, H323 Gateways and Expressway connectors.
Good to have knowledge in Cisco Contact Center Xpress, Cisco Expressways, and MGCP Gateways.
Certifications: CCNA - Must for Network and Security L2, CCNP Collaboration - Good to have for UC L2, CCNP Enterprise - Good to have, ACSA - Good to have, ACSP - Good to have.

Benefits

GDT offers a people-first culture focused on inclusivity, growth, and innovation.
Employees have access to career development opportunities.
Access to cutting-edge technology.
A collaborative environment.
Employees are empowered to make a meaningful impact and are recognized for their contributions.