Illuminating Solutions
LMS Platform Administrator – Intellum
Location
United States
Posted
125 days ago
Salary
$80 / hour
Seniority
Lead
Job Description
Job Requirements
- 7-10+ years of recent experience administering the **Intellum LMS** in a complex or enterprise environment.
- Deep understanding of **SCORM** standards and course behavior in LMS environments.
- 1+ years of hands-on **SQL** experience for troubleshooting, reporting, and data validation.
- Proven experience managing and troubleshooting **API integrations**, including with RESTful services.
- Experience in executing **large-scale batch data processes**, including user and training data synchronization.
- Ability to resolve issues related to data mismatches, tracking anomalies, and LMS reporting inconsistencies.
- Understanding of **data privacy and security protocols**, including GDPR or enterprise data governance practices.
- Experience supporting or leading QA processes for system configuration changes or data operations.
- Skilled at coordinating platform configuration changes or LMS feature implementations within structured environments.
- Proficient in **learning analytics**, reporting, and data export workflows from an LMS.
- Familiarity with error logging and **API monitoring tools** such as Postman or Stackdriver.
- Demonstrated ability to handle and prioritize a **high volume of support tickets**, ensuring efficient issue resolution.
- Strong communication and collaboration skills with cross-functional teams including HR, IT, Compliance, and L&D.
- Experience using **project/task management tools** such as Jira, Asana, or Smartsheet to manage platform-related activities.
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