CircleLink Health

Care Management Simplified!

Bilingual Care Ambassador

BilingualBilingualContractRemoteTeam 11-50Since 2015H1B No SponsorCompany SiteLinkedIn

Location

Arizona + 5 moreAll locations: Arizona, Colorado, Nevada, New Mexico, Texas, Utah

Posted

118 days ago

Salary

$20 / hour

EnglishSpanish

Job Description

• As a Care Ambassador, you'll contact patients directly on behalf of their healthcare provider, explain program benefits, address questions, and encourage enrollment. • You’ll be part educator, part advocate, and part closer—driving real results through meaningful conversations. • Cold calling Medicare patients using our specialized enrollment software (~15 calls/hour). • Clearly explain the care program’s benefits, eligibility, and parameters. • Answer questions with empathy and accuracy, ensuring patient understanding. • Motivate and encourage patients to enroll—overcoming objections when needed. • Accurately and thoroughly document every call and patient interaction in our system. • Track and communicate recurring questions, issues, and feedback to management. • Stay up to date on program details and best practices for patient outreach. • Work must be completed on weekdays between 9am-6pm ET. • Minimum of 20-25 hours of availability per week required.

Job Requirements

  • Strong verbal communication skills—you’re confident, clear, and engaging on the phone
  • Fluent in both English and Spanish is a must.
  • Demonstrated experience with high-volume cold calling, including confidently initiating outbound calls, engaging prospects, and driving appointment-setting results.
  • Self-directed, able to work independently with little supervision while meeting performance metrics
  • Good with technology and eager to learn and use new software
  • Excellent organizational and time management skills
  • Strong communication skills
  • Strong critical thinking and problem-solving skills
  • A patient-first mindset with the ability to build trust quickly
  • Motivation to hit performance goals and a drive to improve every day
  • Detail-oriented with a commitment to 100% accurate documentation
  • Resilient and adaptable—able to handle objections and keep conversations productive
  • Very strong closing skills are a must
  • Experience in outbound sales, Medicare, healthcare enrollment, or patient outreach roles highly desired

Benefits

  • $20 per hour. You will be eligible for a performance-based $200 bonus after 60 days' employment.
  • This is a 1099, independent contractor role.
  • The contractor hired is responsible for their own equipment, payroll taxes and benefits.

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