• Lead the vision, strategy, and execution for AI growth products and services. • Lead vision, strategy, and execution for trial-to-paid conversion as well as existing customer optimization across Operations Cloud platform • Build and scale experimentation infrastructure and culture across product teams • Guide products through optimization cycles, setting clear success criteria and stage-gates for conversion improvements • Make data-driven decisions to optimize user onboarding, activation, and expansion metrics • Matrix manage 8 engineers and dedicated UX designer focused on growth initiatives • Train and enable existing PMs to integrate growth mindset and experimentation practices • Collaborate with pricing team on packaging strategies that drive user adoption during consumption model transition • Partner with Marketing, Sales, and Customer Success to define product-led go-to-market strategies • Transform fragmented trial experiences into cohesive user journeys that drive activation • Build in-product growth levers (upgrade prompts, usage dashboards, feature discovery workflows) • Optimize product navigation and information architecture for self-service adoption • Leverage AI capabilities where appropriate to enhance personalization and user guidance • Establish growth analytics capabilities to understand user behavior and conversion drivers • Design and execute A/B and multivariate testing programs to optimize key growth metrics • Synthesize qualitative customer feedback with quantitative experimentation results to ruthlessly prioritize based on impact • Drive rapid iteration cycles with comfort for frequent testing and learning