• Establishes new accounts, based upon review of POA’s and completed client information sheets, etc. • Initiates and handles new client start up processes • Maintains customer relationships • Reviews and addresses accounting discrepancies • Facilitate the transmission and clearance or transfer of cargo, confirming all necessary data and documents are available for entry. • Research, resolve and communicate operational or entry problems utilizing system notes and directly working with other specialty teams, client or vendors. • Review each product on commercial in accordance with U.S. Customs Border Protection and Partner Agencies in preparation for entry release. • Using client profiles determine necessary entry data or supporting resources to establish information related to entry such as classification, valuation, etc. • Audit document information against transportation data to assure accuracy. • Review entry details and verify for compliance data related to calculation of duties, duty policy, Partner Government Agencies, trade agreements, prior notice or any specific requests by Customs for the proper filing for release. • Monitor the release and follow up on all ABI/AMS messages including rejects, holds and exam messages, working with government personnel to ensure timely release of cargo. • Communicate release information internally and externally and coordinate dispatching as required. • Identify all billable services and complete/update billing documentation and or systems. • Manage client profiles, update and maintain client information. • Manage internal and external reports, as required. • Review entry data including, but not limited to, entry type, invoice data, HTS, PGA, incoterms, quantities, and regulations specific to entry. • Deliver timely, accurate and compliant processing of Customs entries, ensure proper processes are followed and communicated for timely release of imported goods.