Product Manager – Store Digital Tools, Advisor Assistant App
Location
California
Posted
115 days ago
Salary
Not specified
Bachelor Degree10 yrs expEnglishAndroidI OS
Job Description
• Define and communicate a clear, multi-year product vision and roadmap for the Advisor Assistant App, aligning it with commercial and client experience goals.
• Conduct user research, store visits, and data analysis to deeply understand the pain points and opportunities for Beauty Advisors, transforming qualitative insights into actionable product features.
• Develop features that seamlessly integrate Beauty Insider data, purchase history, and client preferences directly into the Advisor's workflow, enabling truly personalized recommendations and follow-ups.
• Collaborate closely with Store Operations, Inventory Management (SIm), and Merchandising teams to integrate real-time data into the Advisor experience, minimizing friction in the sales process.
• Identify opportunities to embed intelligent features, such as AI-powered shade matching, personalized regimen building, or predictive product recommendation models, into the app.
• Write clear, concise user stories, manage the product backlog, and lead agile ceremonies (sprint planning, grooming, reviews) for a dedicated engineering team.
• Act as the primary liaison between Engineering, Design (UX/UI), Store Operations, Training, and Marketing teams.
• Define, track, and report on key performance indicators (KPIs) related to the app.
Job Requirements
- 10+ years of experience in Product Management, preferably working on B2E (Business-to-Employee) or high-volume Retail/Omnichannel applications.
- Proven ability to partner with software engineers and architects to discuss technical trade-offs, scalability, and deployment considerations for mobile applications.
- Proficient in using data and analytics tools (e.g., Adobe Analytics, Power BI) to inform product decisions and measure outcomes.
- Strong user experience (UX) sensibilities and a commitment to designing intuitive, high-quality mobile interfaces for frontline workers.
- Exceptional written and verbal communication skills, capable of presenting complex concepts to senior leadership and translating business needs into technical requirements.
- Direct experience with clienteling, CRM, or loyalty systems in a retail environment.
- Background in the Beauty, Luxury Goods, or Specialty Retail sectors.
- Certified Scrum Product Owner (CSPO) or similar Agile certification.
- Experience launching and scaling products on native iOS/Android platforms.
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