• Manage the full lifecycle of assigned customer projects, from kickoff through completion (including system shutdown and project archival); ensure on-time, in-scope, and within-budget delivery. • Develop and maintain detailed project plans, timelines, and status reports, coordinating across delivery, engineering, product, business development, research, and data stakeholders. • Own budget planning, forecasting, and tracking; partner with Finance to ensure billing readiness and cost transparency. • Identify risks early, manage dependencies, and drive proactive resolution to maintain delivery momentum. • Ensure all workstreams align with contract commitments, delivery standards, and compliance requirements. • Serve as the primary point of contact for clients, managing day-to-day communications and ensuring alignment across all stakeholders. • Lead customer meetings including kickoffs, weekly status calls, and milestone reviews with clear agendas, documentation, and follow-up actions. • Maintain and update shared client documentation, project plans, meeting notes, and presentation materials. • Translate complex technical topics into clear, outcome-oriented updates for clients. • Maintain positive, trust-based relationships that promote transparency and partnership. • Provide regular reporting on project health, budget status, and delivery risks to internal stakeholders, including Delivery, Business Development, and Engineering leadership. • Collaborate with other Project Managers to surface dependencies, track readiness, and ensure alignment on key milestones. • Prepare delivery summaries and financial updates for portfolio-level visibility. • Support leadership in identifying cross-project dependencies and resource needs. • Partner with the Delivery Team to ensure coordination, accountability, and consistency across client project workstreams. • Contribute to documentation, templates, and repeatable delivery playbooks that enhance efficiency and predictability. • Participate in retrospectives and drive follow-up actions to improve delivery performance across the team.