• Gather, clarify, and document business and technical requirements, asking sharp questions to understand the “why,” not just the “what.” • Build reports and dashboards using Zoho Analytics, Power BI, and other similar tools. • Write and maintain SQL queries, and clean, transform, and prepare datasets for analysis or system integration. • Validate data quality and identify anomalies, missing information, or logic inconsistencies across systems. • Create entity relationship diagrams (ERDs), system maps, and architecture documentation using tools like Lucidchart. • Produce clear deliverables such as screen-share walkthroughs or brief documentation to support client understanding and internal collaboration.