• Oversee and facilitate tool migrations, upgrades, and updates, guaranteeing minimal or no downtime and maintaining data integrity during maintenance periods. Perform regular health checks and maintenance activities to ensure the smooth operation of the platform. • Remain updated on Atlassian product advancements, ecosystem developments, and industry best practices. Assess, install, and configure Jira plugins, Confluence macros, and integrations to enhance the platform's functionalities and connect with other tools within the technology stack. Execute front-end administrative tasks for Jira as required. • Establish and uphold security protocols to protect data and guarantee compliance with data protection laws and internal policies. • Create and manage backup and recovery plans for Jira and Confluence. Document these processes and provide training for relevant personnel. • Investigate, troubleshoot, and resolve issues related to Atlassian tools and database servers. • Monitor system performance and usage, identify performance bottlenecks, and implement improvements to ensure optimal system performance and reliability. • Ensure adherence to all relevant security policies and procedures to support the organization’s secure software development initiatives.