• Analyze, design, implement, and maintain moderately complex systems that greatly improves clinical care and patient management. • Support system testing. • Document testing outcomes. • Work to develop technical solutions. • Utilize development lifecycle process, operating procedures, and documentation to implement and support system solutions. • Collaborate on the scheduling of the applicable clinical systems training and build environments to ensure currency and usability to support end user training. • Independently develops educational technology content for applicable use. • Recommends opportunities for and participates in process improvement to advance education and learning processes, content tracking, content review and revision. • Drives the use of multivariate learning modalities to cover the adult learning spectrum and clinical system education need. • Take ownership of tasks with sense of urgency and drive them to completion. • Support and/or lead the design, development, and implementation of new and enhanced application requests. • Develop collaborative professional relationships with customer group and key stakeholders. • Plan and execute the support for a user base through clinical system training and the creation and curation of advanced education and training materials.