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Manager, Customer Success Communications

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 10,001+Since 1982H1B No SponsorCompany SiteLinkedIn

Location

Arizona + 4 moreAll locations: Arizona, California, Colorado, Oregon, Washington

Posted

33 days ago

Salary

$113K - $202.1K / year

Bachelor Degree7 yrs expEnglish

Job Description

• Support the development and execution of communications strategies for the CCO • Contribute to a well-organized and efficient communications approach • Contribute to planning and execution for key business level initiatives • Help coordinate internal, customer- and partner-facing communications, events and activities • Work with customer-facing and internal stakeholders/partners to ensure communication aligns with GTM initiatives • Contribute to GTM and company-wide communications projects

Job Requirements

  • 7+ years of progressive communications experience
  • Experience supporting GTM, Sales and/or Customer Success teams
  • Excellent storytelling, writing, and editing skills
  • Experience using AI tools to enhance workflow efficiency
  • Proficient in executive presentation tools (PowerPoint), internal channels (Slack, Teams, SharePoint), external channels (LinkedIn)
  • Strong collaboration skills across global regions and functions

Benefits

  • Health and financial benefits
  • Time away and everyday wellness programs

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