• Install, commission, troubleshoot, repair and analyze Eos commercial BESS as well as third-party products sold by Eos in the field, remote via email, telephone and remote support tools (i.e. AR remote support tools), and site visits • Utilize company provided Field Service and Work Order Management tools to retrieve and update information timely and accurately • Write reports, train customers, and respond to customers’ concerns regarding the functionality and performance of their system • Develop detailed knowledge of Eos’ commercial products and third-party products sold by Eos • Acceptance & performance testing, troubleshooting, installation, startups, shutdowns, commissioning, and turnarounds of BESS • On a regular base work with high voltage DC electricity, three phase power, and the relevant software of the BESS and third part products • When needed, stand in as site lead • Be able to provide leadership & guidance to FSTs and 3rd party contractors • Responsible for detailed reporting for Engineers & Managers such as daily site activities, equipment status, troubleshooting efforts, and performance output • Ensure compliance with safety and operational protocols • Other duties, responsibilities and activities may change or be assigned at any time with or without notice