• Own compensation tooling and systems — manage and optimize CaptivateIQ (or similar tools) to calculate, validate, and distribute commission and variable pay. • Collaborate cross-functionally with Finance, People Operations, and Sales leadership to design, document, and operationalize annual and ad-hoc compensation plans (including SPIFs). • Partner with data and analytics teams to source, validate, and reconcile compensation data, ensuring a single source of truth across systems. • Work with implementation partners — define Statements of Work (SOWs), lead User Acceptance Testing (UAT), and coordinate enablement post-deployment. • Drive continuous improvement — design efficient workflows, improve data visibility, and enhance reporting to enable real-time performance tracking. • Lead root cause analysis (RCA) for any compensation-related issues and implement process improvements to prevent recurrence. • Develop standardized processes for compensation inquiries, documentation, and approvals to ensure transparency and accountability.