Granicus

Empowering a Modern Digital Government.

Site Reliability Engineer

DevOps EngineerDevOps EngineerFull TimeRemoteTeam 501-1,000Since 1999H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

102 days ago

Salary

$64K - $85K / year

Bachelor Degree4 yrs expEnglishAWSAzureCloudPythonRubySQL

Job Description

• Provide production support on a shift according to the team on-call roster. • Work on the customer and internal engineering/implementation team raised tickets. • Continuously monitor the health and performance of our services, systems, and infrastructure. • Respond to alerts and incidents promptly to ensure high availability. • Develop and maintain automation scripts and tools to streamline operations. • Assist in troubleshooting and resolving incidents, performing root cause analysis. • Participate in the design and implementation of system improvements. • Work closely with software engineers to understand application requirements. • Create and maintain documentation for processes, procedures, and troubleshooting guides. • Assist in capacity planning activities to anticipate future needs. • Implement and adhere to security best practices to protect our systems and data.

Job Requirements

  • Minimum Four years experience in a SRE, Devops and Production support
  • Good understanding of networking and cloud services (Azure preferred, AWS, Google Cloud).
  • Experience with scripting languages such as Powershell, Python, Bash, or Ruby.
  • Strong understanding of SQL databases and ability to read and write SQL.
  • Experience with monitoring and logging tools (e.g., Elastic), version control systems (e.g., Git), and CI/CD pipelines.
  • Strong analytical and problem-solving skills with a proactive approach to identifying and addressing issues.
  • Excellent verbal and written communication skills, with the ability to work effectively in a team environment.
  • Eagerness to learn new technologies and improve existing skills.
  • Openness to receiving feedback and applying it to improve performance.

Benefits

  • Flexible Time Off – Take the time you need to rest, recharge, and live your life.
  • Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
  • Work From Home Reimbursement – Support a productive home office environment.
  • Multiple Health Plan Options – Including a 100% employer-paid plan.
  • Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
  • Fitness Reimbursement Program – Stay active, your way.
  • On-Demand Mental Health Support – Access to Headspace and other wellness tools.
  • Paid Parental Leave – For both birthing and non-birthing parents.
  • Traditional & Roth 401(k) – With a generous company match.
  • Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
  • Online Learning Platforms – Fuel your professional development.
  • Competitive Salary & Bonuses – Your contributions are valued and rewarded.

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