Operations Performance Analyst
Location
United States
Posted
97 days ago
Salary
$20 - $30 / hour
Bachelor Degree3 yrs expEnglish
Job Description
• Develops and maintains Revenue Cycle/Financial Analysis and creates performance presentations to use when reviewing performance with Client.
• Responsible for assessing operational objectives and performance metrics in all areas of revenue cycle and executing upon actions identified during analysis.
• Gather, interpret, and translate customer needs and translate business problems into requirements that facilitate application development.
• Analyze and assess data and product performance to identify issues and ensure appropriate prioritization and compliance with service level agreements.
• Build reporting solutions and develop/enhance existing scorecards, dashboards and other key reports that are to be utilized by management to monitor performance and communicate performance to the client.
• Develop and maintain standards to measure the effectiveness of all aspects of the revenue cycle, including statistical data for monthly reports.
• Integrate and analyze data from multiple data sources, determine root cause; summarize and prepare monthly materials for discussions with client and finance teams.
• Audit and analyze data to verify quality and data integrity. Provide feedback regarding issues and/or anomalies found during analysis to ensure proper communication both internally and externally.
• Serve as resource for special projects and priority assignments as needs are identified during the analysis process.
• Prioritize and manage multiple tasks to meet deadlines.
Job Requirements
- Bachelor’s Degree, preferably in Business or Health Care, or equivalent experience
- 3-6 years experience in physician revenue cycle management
- Ability to work independently with little supervision and seek guidance as needed to clarify assignments or request for information.
- Excellent communication, customer service and time-management skills
- Possess basic business skills, an understanding of general financial operations and major AR goals in the healthcare environment.
- Proficient with various desktop applications such as Microsoft Excel, Word, PowerPoint and/or Access.
- Intermediate knowledge of relational database management systems.
- Must be a team player - Always willing to help in whatever way possible and go the extra mile to get the job done.
- Intuitive and skilled at problem solving in anticipation of customer request.
- Have the ability to make logical correlations between data points to determine if analysis is accurate.
- Detail oriented, meticulous and accurate in completing tasks on time.
Benefits
- Medical, dental, vision, disability, and life insurance
- Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.
- 401k with up to 6% employer match
- 10 paid holidays per year
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
- For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.
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