• Strong leadership skills, experience leading a project management team, ensuring they deliver on all accountabilities. • Lead communications with the client and oversight of project management team services. • Lead research related to construction market conditions, including analysis of official published data. • Produce thought leadership reports providing valuable insights to the construction market. • Lead the strategic and operational management of Project Management Services in a variety of sectors, including resource planning and management, financial management, business generation and training and development. • Set a clear strategy and ambition with the team in line with our Business Plan. • Grow and develop exceptional people, promoting a culture of learning, respect and inclusivity. • Knowledge management – Ensure that key information and learning generated from each commission is inputted into internal databases and shared. • Process improvement – Identify and act upon ways to improve internal systems and processes. • Quality Control – Ensure compliance with quality standards and participation in ISO audits. • Develop priority plans including risk mitigation through internal tools, make performance measurements via Key Performance Indicators (KPI) and appraisal documents, management controls and critical success factors based on company goals. • Undertake internal BMS audits, and coordinate and represent the office for external audits undertaken by the external certification authority. • Develop a detailed understanding of the market, acting as a brand ambassador and creating a pipeline of opportunity with existing and new clients. • Identify and act upon cross-selling opportunities. • Participate in meetings with Senior leadership, Directors and staff and prepare and deliver presentations. • Financial Management – Using internal software, track ongoing revenue, margin levels and monthly fees and resource requirements for each commission. • Preparation of proposals/RFP responses for new clients/projects.