• Partner with Account Executives to run technical discovery and support the trial execution process in active deals. • Own trial setup and configuration (CRM and SEP integration, dialer setup, multi-product configuration, and analytics enablement) for commercial and SMB deals. • Proactively monitor trial health and performance, identifying potential issues and ensuring prospects achieve high-performance standards and rapid time-to-value. • Coordinate technical integrations with the CRM, the SEP, and other sales tools. • Act as a key technical resource during customer calls to handle objections and answer technical questions. • Assist Account Executives in shaping the business case, helping to quantify the potential value and ROI of Nooks for the prospect's workflow. • Support trial wrap-up and the successful transition of customers to the Customer Success team post-close. • Collaborate with Product and Engineering to troubleshoot and escalate technical edge cases. • Follow and contribute to our internal playbooks, helping to refine processes and documentation over time.