Whisker
Home of the Litter-Robot, Feeder-Robot, and Litterbox.com
Senior Product Manager
Location
United States
Posted
94 days ago
Salary
Not specified
Bachelor Degree7 yrs expEnglish
Job Description
• Build strong relationships across Operations, Engineering, Data Science, Program Management Marketing, and partner-facing teams to understand existing workflows and how product decisions are made today.
• Help shape the product management function by developing clearer operating rhythms, shared practices, and improved alignment across teams.
• Lead one of our highest-impact early initiatives: delivering a redesigned and refactored enterprise partner dashboard that enhances clarity, usability, and customer value.
• Translate business needs, customer insights, and operational realities into clear product requirements, user stories, and sequencing plans.
• Develop wireframes and user flows that guide understanding, prioritization, and execution across engineering and design partners.
• Manage the full product lifecycle—including discovery, planning, development, release, and iterative improvement—for the initiatives under your stewardship.
• Drive cross-functional coordination with Engineering, QA, Operations, Marketing and Program Management to ensure smooth delivery and alignment.
• Lead user acceptance testing and ensure that all releases meet a high standard of quality and reliability.
• Provide Tier 2 product expertise for escalated issues, helping diagnose root causes and ensuring insights are translated into future improvements.
• Engage with internal teams and external partners to gather detailed input and validate product decisions.
• Work across the full suite of internal and external product experiences—helping establish coherence, shared standards, and scalable patterns
Job Requirements
- 7+ years of product management experience, ideally in customer-facing or enterprise-oriented software environments.
- Proven experience building structure and alignment in settings where product responsibilities are distributed or evolving.
- Strong ability to partner with cross-functional teams, including Engineering, QA, Data Science, Operations, and Marketing.
- Proficiency in creating wireframes, user flows, and conceptual designs using tools such as Figma.
- Experience shaping product processes—roadmapping, prioritization, requirement development, and planning cycles.
- Familiarity with core API concepts and the ability to translate product needs into clear, API-related requirements for engineering teams.
- Hands-on experience diagnosing complex product issues, managing escalations, and validating product readiness.
- Strong communication and analytical skills—able to synthesize complex inputs and articulate clear recommendations.
- Bachelor’s degree in Business, Marketing, Computer Science, Engineering, or a related discipline.
Benefits
- Competitive compensation
- Comprehensive benefits
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