• Design, implement, and refine prompts and conversational flows for agentic automation, ensuring high-quality consumer self-service experiences • Develop innovative, scalable components with JavaScript in a specialized scripting framework • Develop solutions to increase automation and create consumer self-service capabilities across Experian's contact center channels • Leverage Generative AI coding assistants to accelerate development, improve code quality, and enhance productivity throughout the software lifecycle • Conduct code reviews and ensure adherence to best practices for software development, including testing and documentation • Provide technical guidance and mentorship to junior developers, fostering a collaborative and innovative team environment • Regularly assess, monitor and optimize the performance of applications, ensuring optimal performance and responsiveness • Implement and maintain CI/CD pipelines to automate the build, test, and deployment processes • Troubleshoot and resolve complex technical issues, ensuring the stability and reliability of the software • Create and maintain comprehensive technical documentation for developed features, configurations, and systems