• Own Snowflake’s Landing Zone Accelerator and Proactive Health Check best practices. • Work closely with global CX teams to build, validate, and evolve best practices. • Lead working groups with CX to gather field insights, identify gaps, and ensure frameworks address customer challenges. • Translate CX learnings into clear, actionable best-practice recommendations. • Ensure CX teams are enabled with standardized guidance, reusable assets, and repeatable methodologies. • Maintain a data-driven insight loop with CX leadership to ensure best practices stay current, relevant, and impactful. • Define, document, and continuously refine the architectural and operational standards that customers should follow when adopting Snowflake. • Create and maintain the Well-Architected Framework used for PHC to evaluate customer architectures, security posture, governance, performance, and cost optimization. • Ensure LZA provides a clear blueprint for customers to deploy secure, scalable Snowflake environments following recommended architectures. • Monitor customer adoption and recurring issues to identify areas where best practices should evolve.