• Effectively renew, upsell and cross-sell an assigned book of business of existing customers • Learn your book of business inside and out to effectively position Firstup’s value proposition, always linking it back to key business outcomes for the customer • Develop and cultivate deep relationships with senior executives at the Director, SVP, and VP levels at our partners • Develop new and creative ways to engage senior executives throughout the customer lifecycle and demonstrate Firstup’s value • Partner closely with our Customer Experience Team to ensure customers adopt and are successful with the Firstup platform • Lead and present value-driven Executive Business Reviews • Enlist and inspire customers to participate in Firstup events and ultimately be an advocate for Firstup • Becoming a Firstup expert, learning the ins and outs the Digital Employee Experience