• Architect, implement, and maintain a unified QA automation platform that scales across multiple services and engineering teams. • Define the long-term quality strategy, including tooling, frameworks, conventions, and automation standards. • Evaluate existing team-specific QA solutions and drive the organization-wide migration to the centralized platform. • Lead the creation and documentation of QA best practices, covering automation, manual testing, regression suites, contract testing, API/UI testing, and more. • Partner closely with engineering and product teams early in the SDLC to ensure appropriate testability, quality requirements, and automation criteria are established from the beginning. • Ensure CI/CD pipelines have the proper gates, coverage, and automation hooks that enable reliable deployments. • Work with engineering leads to prioritize and deliver quality tooling that meets team-specific and organizational needs. • Regularly align with product managers, engineering managers, and technical leaders to ensure quality initiatives support roadmap goals. • Serve as the go-to expert and mentor for automated testing, guiding engineers on best practices and reviewing test automation contributions. • Build and maintain quality dashboards that give engineering teams and leadership real-time insights into application health, test coverage, defect trends, stability, and release readiness. • Define KPIs and quality measurements used to track progress and drive continuous improvement. • Communicate risks, gaps, and recommendations clearly and proactively.