Vacation Inc.
Excessively Good Sunscreen
Director of ECommerce
Location
Florida
Posted
79 days ago
Salary
Not specified
Bachelor Degree6 yrs expEnglish
Job Description
• Manage revenue and profitability targets across DTC, Amazon, and TikTok Shop
• Execute channel-specific growth strategies focused on acquisition, conversion, retention, and contribution margin improvement
• Monitor and optimize core KPIs including conversion rate, store health scores, and inventory performance
• Optimize site merchandising and online engagement - ensuring strong CX experience and functionality
• Lead promotional planning, product launches, and seasonal campaigns in collaboration with Brand, Design and Media teams
• Stay at the cutting edge of new online store technology and capabilities in the market
• Oversee site merchandising, product setup, promotional execution, and UX optimization
• Partner with internal and external teams to improve conversion rate and AOV
• Ensure consistency in brand presentation, storytelling, and user experience across all touchpoints
• Manage day-to-day operations on Amazon with agency partners, including listings, content, pricing, promotions, and advertising strategy - including advertising efficiency and product level focus
• Lead new product launches and big Amazon moment activation in leadership with our Amazon agency
• Monitor account health, fulfillment, inventory levels, and channel net profit margin.
• Drive revenue growth and brand excellence for our experience on Amazon
• Manage TikTok Shop store health — maintain product catalog, PDPs, site content and pricing/promotions
• Ensure inventory health through 'Fulfilled by TikTok' aligned with excellent fulfillment and customer experience
• Lead Product assortment and merchandising decisions, building bundles and competitive offers
• Oversee project management on Influencer and Affiliate programs
• Partner closely with Media and Influencer team to maximize brand impact on the platform and to drive maximum revenue growth
• Establish new team processes to adapt the team and brand to a constantly changing platform environment
• Serve as the primary liaison between Marketing, Sales, Operations, Finance, and Customer Experience on all Ecommerce matters
• Ensure accurate forecasting, inventory management, and reporting across channels
• Develop best practices, systems, and processes to enable growth and scalability
• Lead the strategy, activation, and execution on all Ecommerce matters within Annual Operating Plan
Job Requirements
- Bachelor's degree in a related field
- 6–10 years of progressive e-commerce experience managing DTC, Amazon and other marketplace channels
- Proven success driving revenue, margin, and conversion improvements in a consumer goods or lifestyle brand
- Deep familiarity with Shopify and Amazon Seller Central (with TikTok Shop experience strongly preferred)
- Strong analytical ability and comfort managing performance metrics
- Excellent project management, prioritization, and cross-functional communication skills
- Ability to balance executional detail with strategic thinking in a fast-paced, high-growth environment
- Assertive in your communication style
- Excited to grow Vacation® into a household name and have fun in the process
- You use sunscreen
Benefits
- Comprehensive Medical, Dental, Vision plans with up to 100% coverage for employees
- Fully remote work with annual company-wide offsite
- 401(k) (2026)
- WFH stipend and an annual learning stipend
- 15 Days PTO
- Complimentary Vacation® Products