The new standard for modern software development. We're hiring: linear.app/careers
Scaled Customer Success Manager
Location
United States
Posted
89 days ago
Salary
Not specified
Job Description
Job Requirements
- 2–3+ years in a customer-facing role (Customer Success, Support, Solutions, Ops, or similar)
- Experience working in SaaS; startup or product-led environments preferred
- Comfortable working with data and technical tools to understand customer behavior
- Basic SQL skills or experience querying data (or a strong desire to learn)
- Familiarity with APIs, integrations, or automation tools is a plus
- Strong written communication skills — clear, concise, and thoughtful
- Highly motivated, organized, and excited to grow
- Curious about how great products scale and how customers adopt them
Benefits
- Interesting and challenging work
- An experienced team to learn from
- Work life balance
- Competitive salary and equity
- Employee-friendly equity terms (early exercise, extended exercise)
- Macbook Pro, 5K display and accessories
- Stipend to set up your home office
- Paid lunch and coffee during work days
- Work remotely, no commuting to the office
- Paid co-working space/desk at an office
- Health, dental and vision insurance
- Regular team events and offsites
- 5 weeks paid vacation
- 4 months paid parental leave
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