• Own the end-to-end renewal and expansion lifecycle across a defined strategic portfolio, ensuring consistent renewal execution and quota achievement. • Develop account-level renewal readiness and expansion strategies grounded in customer outcomes, adoption milestones, and evolving business priorities. • Build and maintain multi-threaded stakeholder relationships, including executive sponsors, to strengthen long-term partnership stability. • Generate and progress qualified expansion pipeline through value-based selling, initiative alignment, and proactive opportunity identification. • Execute coordinated team-selling motions to close complex, multi-stakeholder renewal and expansion opportunities. • Maintain high-accuracy renewal and expansion forecasts, including disciplined pipeline management, opportunity strategy, and stage progression. • Proactively identify renewal risks, budget changes, competitive threats, and organizational shifts, developing early mitigation and save strategies. • Partner closely with your Renewal & Expansion team members as well as key cross-functional partners such as: Customer Experience Managers, Professional Services Managers, Support, Product, and Executive Sponsors to ensure coordinated execution that drives measurable customer outcomes.