• Approach all work with a focus on fulfilling Businessolver's mission, vision, values, and organizational goals while fostering a positive team environment and an improved consumer experience. • Collaborate on creative strategy and designs creative concepts for employee communications outlined in the agreed client scope of work. • Collaborate with content writers to create client-branded materials including postcards, emails, newsletters, benefit guides, web-based experiences and more • Configure and design online benefit portals within our proprietary technology platform, Benefitsolver. • Prepares files and projects for external fulfillment as needed. • Responsible for ensuring the integrity of the client’s brand identity is carried through all creative and designed pieces. Creates and manages the Adobe Library that houses all client-specific branding for the managed book of business. • Understand best practices as outlined by the broader Consumer Experience team, be consultative with clients and influence their adoption of best practices. • Leveraging project management software, monitor and complete tasks as assigned related to client projects by the assigned due date. • Identify and resolve project issues and escalate as necessary to help manage project risks. Manage activities, progress, and deadlines across multiple projects using outlined SOPs and project management software. • Complies with all policies and standards