Principal Customer Success Manager
Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 5,001-10,000Since 1985H1B SponsorCompany SiteLinkedIn
Location
United States
Posted
82 days ago
Salary
$97.3K - $146K / year
Bachelor Degree8 yrs expEnglish
Job Description
• Working with high visibility accounts in the Life Sciences industry
• Establish and maintain the partnership operating framework
• Function as a trusted advisor for the client’s executive, program and technical teams
• Act as the voice of the customer within PTC
• Effectively manage critical adoption programs for key accounts
Job Requirements
- 8+ years of Customer Success, Project Management, Program Management or relevant industry experience
- Bachelor's Degree or equivalent experience
- Ability to travel ~25% of time
Benefits
- Opportunity to become a PTC shareholder through employee share purchase program
- Medical, dental and vision insurance
- Paid time off and sick leave policies
- Tuition reimbursement
- 401(k) contributions and employer match
- Flexible spending accounts
- Life insurance
- Disability coverage
- Generous commuter subsidy
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