• Act as an advocate for access projects across the system, identifying barriers to achieving operational excellence. • Coordinate and implement change requests to the enterprise-wide EPIC systems. • Manage physician practice integration into front-end EPIC systems, including discovery, design, testing, implementation and optimization. • Lead internal communication to ensure EPIC design and build standardization while continuously improving access. • Maintain the ongoing service relationship between the IT department and its direct application customer. • Lead change requests and analyze all possible impacts that will result from the requested change. • Lead EPIC testing and validation efforts. • Assess priority of requests based on urgency of need, time requirements, project constraints, user efficiency and training needs. • Make recommendations of best practices while proactively seeking new system functionality and technology.