• Own end-to-end Microsoft partner operations across Commercial CSP and U.S. Government environments • Responsible for licensing, billing, Partner Center administration, Microsoft referrals, and partner program readiness • Lead the organization’s transition from Indirect CSP to Direct CSP and prepare for future participation in Microsoft’s A-OSG program • Serve as the single operational point of accountability for Microsoft across sales, finance, service delivery, compliance, and Microsoft partner teams • Manage and own operations including user roles, permissions, customer tenants, compliance documentation, onboarding activities, and support M&A • Validate and maintain Microsoft Customer Agreement acceptance and manage the full Microsoft licensing lifecycle • Validate and reconcile Microsoft invoices against Partner Center usage and support Finance with month-end close and revenue recognition inputs • Monitor and manage Microsoft referrals in Partner Center and ensure accurate attribution • Document Direct CSP requirements and support capabilities and compliance readiness • Monitor Microsoft updates related to A-OSG availability and align internal processes to expectations • Maintain eligibility and monitor program changes and communicate impacts internally • Develop dashboards and reporting for leadership